privacy policy

1. who we are

Useful Engine is a product of Green Daisy Pty Ltd (ABN 33 682 981 433) ("we", "us", "our"), an Australian company. We are committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

2. information we collect

We collect:

• Account information — name, email address, organisation name
• Billing information — processed and stored securely by Stripe (we do not store card details)
• Usage data — how you interact with the platform, including tasks created, agents used, and feature usage
• Technical data — IP address, browser type, device information, and cookies
• Contact requests — your name, email, optional organisation and message, selected interests, and any explicit newsletter consent

3. how we use your information

We use your information to:

• Provide and improve the Service
• Process payments
• Send transactional communications
• Provide customer support and respond to contact, early-access, affiliate and demo enquiries
• Send newsletters only after you request them and your email address is confirmed; you can withdraw consent
• Analyse usage patterns to improve the platform
• Comply with legal obligations

4. data storage and security

Your data is stored on secure, encrypted infrastructure. Data is encrypted at rest and in transit. Each workspace is logically isolated. We implement industry-standard security measures including access controls, monitoring, and regular security reviews.

5. data sharing

We do not sell your personal information. We may share data with:

• Service providers who assist in operating the platform (e.g. Stripe for payments, cloud infrastructure providers)
• Law enforcement when required by law
• Professional advisors as necessary

6. AI processing

Content you provide to AI agents is processed to generate outputs for your use. We do not use your business content to train our AI models. Your workspace data remains isolated and is not shared with other users.

7. cookies

The public marketing site uses a session-only journey identifier and bounded first-party server events. With your permission, it also uses Google Analytics for page views and those bounded journey-event names; Google Analytics is not loaded before you accept, advertising signals are disabled, and your choice can be changed at any time. The authenticated application may use essential cookies for authentication, session management and security. See our Cookie Policy for details.

8. your rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent for optional data processing
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

9. data retention

Retention varies by data class and provider. Information is retained as reasonably needed to provide the service, maintain security and audit evidence, meet contractual and legal obligations, resolve disputes and support recovery. Some information may remain in restricted backups, security logs, billing or legal records.

Contact support@usefulengine.ai to ask about available export or deletion processes and the retention requirements relevant to your information.

10. international transfers

Your data may be processed in countries outside Australia where our infrastructure providers operate. We ensure appropriate safeguards are in place for any international data transfers.

11. changes to this policy

We may update this policy from time to time. We will notify you of material changes via email or in-app notification.

12. contact

For privacy enquiries or complaints, contact support@usefulengine.ai.